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CareLine: Brief Interventions to Help Someone with Anxiety Over the Phone (Recorded) is a Course

CareLine: Brief Interventions to Help Someone with Anxiety Over the Phone (Recorded)

Self-paced
2 credits

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Full course description

Course Description 

This free, 2-hour training features one module with an edited recording of a live CareLine training that was first held as a Zoom Webinar on September 24th, 2021

Please Note: Deadline for completion of this course is June 30, 2022.

During the pandemic, about 4 in 10 adults in the U.S. have reported symptoms of anxiety or depressive disorder, a share that has been largely consistent, up from one in ten adults who reported these symptoms from January to June 2019 (Panchel, et. al. 2021). Many of us can relate to anecdotally receiving the calls from individuals who report being in distress, having increased anxiety and its related symptoms including panic attacks. This training provides to those working the Help Lines practical guidance to offer support and coaching to callers dealing with anxiety.

Learning Objectives

  • Identify some of the key signs and symptoms of anxiety.
  • Identify at least 3 interventions to offer on the phone lines to coach and support callers dealing with anxiety. 

Continuing Education Information

  • Classifications
    • Two (2) CE clock hours
    • Content Level: Beginner
    • Meets requirements for OCSWMFT Board
    • Meets requirements for OCDP Board in
      • Treatment: C2 - Counseling Procedures & Strategies with Addicted Populations
      • Prevention: P6 - Professional Growth & Responsibility for Prevention Professionals
  • Course Format & Completion Requirements
    • This course is asynchronous with one module created from a recording of a live training. 
  • Certificate & Reporting 
    • Once your evaluation/feedback survey is submitted, ScarletCanvas-Catalog will generate your CE certificate/certificate of attendance for download and/or print
    • CE hours will be reported to CE Broker within 30-days for OCSWMFTB and OCDP licensees who provide their full license numbers with their course evaluation/feedback survey.

The Ohio State University College of Social Work, (Provider: RCST111747), is an approved provider for The State of Ohio Counselor, Social Worker and Marriage and Family Therapist (OCSWMFT) Board

The Ohio State University College of Social Work, (Provider: 50-24068), is an approved provider for The Ohio Chemical Dependency Professionals (OCDP) Board.

Don't see your licensing board or certifying entity/agency listed as an approved CE provider above? Please contact your licensing board or certifying entity/agency directly to find out if they will accept CE clock hours awarded by OSU College of Social Work.

New ScarletCanvas User?

ScarletCanvas is the official professional development learning management system at Ohio State. It is a one-stop shop to manage your courses providing a set of integrated web course tools that can be used to supplement a class taught mostly face-to-face or can be used to teach an online course partially or entirely at a distance.

We recommend that you review the guidance below prior to the start of the course. It will help you navigate the course. Please refer back to these links as needed throughout your time in the course.

Please note, ScarletCanvas and CarmenCanvas are two different systems. ScarletCanvas houses the University's professional development courses, while CarmenCanvas houses our academic courses. Your CarmenCanvas sign in information does not transfer to ScarletCanvas.

  • ScarletCanvas Browser & Computer Requirements
    • Use Chrome browser for Windows and MacOS (make sure both the browser and your computer OS are current and do not need updating).
      • Internet Explorer and Microsoft Edge do not seem to be compatible.
      • If you experience issues with the CAPTCHA (I’m not a robot verification) upon registration, we have found it resolves itself when using a current Chrome browser.
  • Set up messages from Instructure/ScarletCanvas-Catalog at notifications@instructure.com as a trusted/whitelisted email address in your email contacts, so that our messages/announcements aren't routed to your Junk/Spam folder. 
    • Messages sent to you via this system will list Instructure/Canvas Catalog as the Sender, not OSU CSW.
  • If you are licensed by The State of Ohio CSWMFT and CDP Boards, please be sure to enter your full license number in the Professional License Information field upon registration and when completing the training evaluation.
  • After you enroll you will receive two automated emails, one with the subject "Please confirm your email address - Ohio State ScarletCanvas." Use the link in that email to set up the password you would like to use for your account.

Accessibility

We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. If you require an accommodation to participate in this course, please contact CSW Accessibility as early as possible and in advance of the training start date by email at csw-accessibility@osu.edu or call 614-688-1657.

Requests received at least 14-days prior to the event will generally allow us to provide seamless access, but the College will make every effort to meet requests that we receive regardless of lead time.

Complaint, Refund, No-Show, & Cancellation Policies

We are committed to providing an optimal learning experience for our course participants. However, we recognize that on occasion something unexpected may occur that would keep you from attending a training, or that there may be an instance that requires us to review circumstances that have caused concern for a participant, an instructor, or both. Please visit our Complaint, Refund, No-Show, & Cancellation Policies for more information on this process.

Contact Us

The Ohio State University, College of Social Work, Office of Continuing Education, 302 Stillman Hall, 1947 College Road, Columbus OH, 43210. Phone: (614) 292-3032. Email: cswce@osu.edu Website: csw.osu.edu/continuing-education/ 

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